Privacy Policy

This policy is effective May 16, 2013

Ochsenbine Custom Apparel, LLC. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

Name, business name, job title
Contact information including email address
Demographic information including preferences and interests
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our product selection.
We may send promotional emails about events, promotions, products, special pricing, sales or other information using the email
address you have provided.
From time to time, we may use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail.
We may use your information to contact you to discuss your orders and/or to verify payment information by email, phone, fax or mail.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect. If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing or emailing us. Direct your correspondence to our Customer Service Manager.

What are your Rights?

You can choose how the Data you provide is used:

You can browse the Website without providing Data.
In this case, you will not be able to use certain features of the Websites, such as creating a personal account and purchasing our products, services, and tickets to the Conference.
You can decide to no longer receive the newsletter.
Simply unsubscribe using the link in the email.
You can decide not to provide your email address in the various contact forms.
Please be aware that in this case you cannot receive a reply from Ochsenbine Custom Apparel or a partner.

In any case, you can access your personal account at any time to view and update your Data.

In accordance with the provisions of the applicable regulations regarding Data protection, namely the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to access and correct your Data.

Furthermore, subject to the conditions of the aforementioned regulation for exercising your rights, you have:

The right to erasure of your Data,
The right to limit processing of your Data,
The right to withdraw consent, when it has been asked.

When processing of your Data has occurred based on your consent, you may withdraw that consent at any time. However, you acknowledge that any processing that occurred before your consent was withdrawn remains entirely valid.

You can exercise your rights by sending an email to sales@ochapparel.com.

We are required to reply within one (1) month to all requests regarding the exercising of these rights. This timeframe may be extended to two (2) months for complex requests and large request volumes.

Cookies

Cookies are pieces of information stored by your web browser on behalf of a website and returned to the website on request. This site may use cookies for two purposes: to carry data about your current session at the site from one web page to the next, and to identify you to the site between visits. If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. Unless otherwise notified on the Website, we will not store data, other than for these two purposes, in cookies. Cookies remain on your computer, and, accordingly, we neither store cookies on our computers nor forward them to any external parties. Unless otherwise notified on the Website, we do not use cookies to track your movement among different websites and do not exchange cookies with other entities.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:
1. PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
2. QualPay
Their Privacy Policy can be viewed at https://www.qualpay.com/privacy

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Privacy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Ochsenbine Custom Apparel
Customer Service Manager
67602 W. Almar Ln.
St. Clairsville, OH 43950

Email: sales@ochapparel.com
Local: Local: 740-338-8757

Updated February 3rd, 2020